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Question about a model, a custom order, or just want to say hi? We usually respond within 24 hours.
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Thanks for reaching out. We'll get back to you as soon as possible.
Response time
We aim to respond within 24 hours on business days. Custom LoRA quotes usually come back the same day.
Custom orders
Want something made just for you? The configurator asks four questions and gives you the price before any payment.
Create yours →Common questions
After payment, you'll receive an email with your download link. You can also access all your purchases from your account page.
Since our products are digital downloads, we generally don't offer refunds. However, if you're having issues with a product, reach out and we'll do our best to help.
Delivery takes 5 to 14 business days, depending on the dataset and the complexity of the project. Rush orders may be available on request.
Pro gives you access to every model, LoRA, workflow and script in the store, plus all future releases. Cancel anytime with no commitment.
Yes. The public models ship under a personal, non-commercial licence, and commercial use is covered by a separate licence: AI Creator for monetized social and AI influencers, Sales for selling images, prints and physical products, Enterprise for companies and agencies. Custom commissions let you add the one you need during the configuration.