Privacy Policy

Last updated: May 1, 2026

1. Introduction

Enzino AI ("we", "us", or "our") operates the website enzinoai.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

  • Account information: When you create an account, we collect your name, email address, and password.
  • Order information: When you make a purchase, we collect billing details and order history.
  • Usage data: We collect anonymous analytics data including pages visited, time spent, and browser type.
  • Communications: Messages sent through our contact form or client portal.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process your orders and deliver digital products
  • Communicate with you about your orders and account
  • Improve our website and services
  • Send important updates about our products (you can opt out at any time)

4. Data Storage and Security

Your data is stored securely on our servers. We implement industry-standard security measures including encrypted connections (HTTPS), secure password hashing, and restricted access to personal data. We do not sell your personal information to third parties.

5. Third-Party Services

We use the following third-party services:

  • PayPal / Stripe: For payment processing. Your payment details are handled directly by these services and are never stored on our servers.
  • Ko-Fi: For subscriptions and donations.
  • Civitai: For model distribution.

6. Cookies

We use essential cookies to maintain your session and remember your preferences (such as dark/light mode). We do not use tracking cookies or third-party advertising cookies.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Withdraw consent for communications at any time

To exercise any of these rights, contact us at contact@enzinoai.com.

8. Data Retention

We retain your account data for as long as your account is active. Order records are kept for legal and accounting purposes. You may request account deletion at any time.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at contact@enzinoai.com.